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A selction of summer hats and caps on a table

Frequently Asked Questions

  • How do I find out the size of my head to order the right size cap or hat?

Using a soft tape measure, place above the eyebrows, round to the back of the head and for accuracy, measure in centimetres.

  • Do you sell Gift Vouchers?

Yes, we sell Gift Vouchers through the shop, by mail order and online.

  • I bought a cap and it is a bit tight, although I think a larger size might be too big, what can I do?

If you find that your cap or hat is a little tight, it would be worth purchasing a cap and hat stretcher, we sell these online under Accessories, or can be purchased in the shop. Otherwise, gently placing reshaping it over your knee may also do the trick (Be careful not to pull too hard though!)

  • How can I get further details on a particular cap that I am interested in?

You can contact us at the shop on 01702 430798 or by email using our link on the 'Contact Us' page, located on the Homepage or by using the Live Chat function. We will be happy to give you information on any style of cap or hat.

  • Do you sell ladies hats?

We are a mens hat and cap shop predominantly, although there are styles that ladies are buying more frequently from us. For example the Mason Classic Trilby, Bailey Brooks Panama, Wool Mariner, Urban Baker Boy caps.

FAQs: Store Policies
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