Frequently Asked Questions
What is the last posting day before Christmas 2019?
For UK delivery:
1st Class - Friday 20th December
Special Delivery Guaranteed - Monday 23rd December (Mail Orders only)
For International Signed For and Tracked & Signed For Service:
Africa, Asia, Caribbean, Central America, Far East, Middle East & South America - Monday 9th December
Cyprus & Malta - Tuesday 10th December
Eastern Europe (Except Poland, Czech Republic & Slovakia) - Wednesday 11th December
Australia, Greece, New Zealand & Turkey - Thursday 12th December
Canada, Czech Republic, Finland, Italy, Poland, Sweden & USA - Saturday 14th December
Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain & Switzerland - Monday 16th December
Belgium, France, Ireland & Luxembourg - Wednesday 18th December
How do I find out the size of my head to order the right size cap or hat?
Please refer to our Head Measuring Guide, located under 'Shopping with Us' heading.
What are the shop opening hours?
Our Home Page gives you the latest opening hours for the shop.
Do you sell Gift Vouchers?
Yes we sell Gift Vouchers through the shop or by mail order, please call 01702 430798.
I bought a cap and it is a bit tight, although I think a larger size might be too big, what can I do?
If you find that your cap or hat is a little tight, it would be worth purchasing a cap and hat stretcher, we sell these online under Accessories, or can be purchased in the shop. Otherwise, gently placing reshaping it over your knee may also do the trick (Be careful not to pull too hard though!)
How can I get further details on a particular cap that I am interested in?
You can contact us at the shop on 01702 430798 or by email using our link on the 'Contact Us' page, located under 'Information' heading. We will be happy to give you information on any style of cap or hat.
Do you sell ladies hats?
We are a mens hat and cap shop predominantly, although there are styles that ladies are buying more frequently from us. For example the Classic Trilby, Bailey Brooks Panama, Wool Mariner, Urban Baker Boy caps.